Controller contact
For TrackSync website, support, and product records, contact Mottygo s.r.o. at support@montyfilm.com.
Controller details:
Mottygo s.r.o.
Company ID (IČ): 06165702
Tax ID (DIČ): CZ06165702
VAT ID (IČ DPH): CZ06165702
Olšanská 2898/4e, Žižkov, 130 00 Praha 3, Česká republika
Local-first product design
TrackSync's core audio synchronization runs locally on your Mac. The plugin does not send media files, waveform data, Resolve timeline data, or sync analysis data to TrackSync servers.
Categories of personal data
- Purchase, billing, and license identifiers from Lemon Squeezy.
- Support communication and troubleshooting information you choose to provide.
- Website security logs.
- License or download records if needed for delivery and fraud prevention.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Deliver TrackSync and provide downloads | Contract performance |
| Support, troubleshooting, and refund handling | Contract performance and legitimate interests |
| Tax, accounting, and legal compliance | Legal obligation |
| Website security and abuse prevention | Legitimate interests |
Recipients and processors
TrackSync may use service providers for hosting, email, support, payment processing, and file delivery. Lemon Squeezy processes buyer and license data under its own buyer and privacy terms.
International transfers
Service providers may process data in countries outside your location. Where required, appropriate safeguards such as standard contractual clauses or provider compliance frameworks should be used.
Data subject rights
You may request access, correction, deletion, restriction, objection, or portability where those rights apply. You may also have the right to lodge a complaint with your local data protection authority.
Requests
Send GDPR requests to support@montyfilm.com. We may need information to verify your identity and locate your purchase or support records.